Contact Citizen Advice Bureau
0843 816 6252
The Citizen Advice Helpline provide free, confidential and impartial advice. Their goal is to help everyone find a way forward, whatever problem they face.
People go to the with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.
Speak to the helpful Citizen Advice Bureau call centre advisors today, simply call 0843 816 6252 to speak to a member of the team.
How can the Citizen Advice Bureau team can help you?
The Citizen Adivce helpline adviser can:
- give you practical and impartial advice on how to resolve your consumer problem
- tell you the law which applies to your situation
- pass information about complaints on to Trading Standards
However, the adviser can’t:
- make a complaint for you
- take legal action on your behalf
Before you contact the helpline, you should have a pen and paper ready.
To help the adviser give you the most relevant advice, you should be ready to give them as much of the following information as you can:
- brief details of your problem, eg when you paid for the item or the service, how much you paid, how you paid for it, whether you did so in a shop or online
- the seller or trader’s name and address
- what you’ve done so far to try to solve the issue
- your reference number (if you’ve already contacted the helpline about the same problem)
Contact the Citizen Advice Bureau to talk about the complaints policy and procedure if you have an issue with the service you received.
Call the CAB today on the phone number provided.
Citizen Advice Bureau Phone Number
Citizens Advice Bureau offices – 0843 816 6252
The Citizen Advice Bureau have a network of field offices throughout England and Wales supporting the work of local Citizens Advice, if you would like to speak to a local Citizen Advice centre workers give them a call on 0843 816 6252 to book an appointment.
Local Citizens Advice offer advice from over 3,500 locations. These include high streets, community centres, doctors’ surgeries, courts and prisons in your local area.
Advice may be given in person or by phone. Most local Citizens Advice can arrange home visits and some provide email advice. Some are also piloting the use of text, web chat and webcams. Contact the local CAB team today on 0843 816 6252.
Write to the Citizen Advice Bureau consumer service team
You can only send letters that are about energy or post problems. The consumer service doesn’t deal with letters about any other type of problem.
Send letters to:
Citizens Advice consumer service
Post Point 24
Walliscote Grove Road
Weston super Mare
Citizen Advice Bureau Contact Number
0843 816 6252
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Calls to our 0843 numbers cost 7p/minute plus your phone company’s access charge.
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