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Dart Charge Contact 0843 504 9383

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Dart Charge Contact 0843 504 9383

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Contact Dart Charge On 0843 504 9383

The Dartford-Thurrock River Crossing, commonly known as the Dartford Tunnel, is a major road crossing of the River Thames in England, carrying the A282 road between Dartford in Kent to the south with Thurrock in Essex to the north. A free-flow electronic charging system called Dart Charge began in November 2014 based on automatic number plate recognition. The charge can be paid online or phone in advance or by midnight the day after crossing, but can no longer be paid in cash at the site since the old toll booths have been removed.

 

To contact Dart Charge please call the contact helpline number listed.

 Contact
Dart Charge Phone Number 0843 504 9383
Dart Charge Appeals Contact Number 0843 504 9383
Dart Charge Customer Service 0843 504 9383

Dart Charge Contact Details:

Call  Contact Number
Dart Charge Customer Services 0843 504 9383
Head Office Address Dart Charge
PO Box 842
Leeds
LS1 9QF
Opening Hours: Monday – Sunday

Dart Charge Call Centre Opening Hours:

Day Opening Times
Monday  5am – Midnight
Tuesday  5am – Midnight
Wednesday  5am – Midnight
Thursday  5am – Midnight
Friday  5am – Midnight
Saturday  5am – Midnight
Sunday  5am – Midnight

Looking for the phone number for the Dart Charge customer service team & other departments such as complaints? Here at ContactHelpline we are dedicated to helping you to get in touch with the various companies located across the UK.

If you were looking for the contact information to reach the customer service team at Dart Charge you have certainly landed on the right page. Common searches for Dart Charge include Complaints, Head Office and Customer Services, whichever department you would like to get in contact with simply dial the contact helpline number listed.

The Dart Charge helpline can be busy during peak hours, the Dart Charge head office deal with all types of customer enquiries via phone and post, whatever your issue you can contact the customer service team today by calling the contact number listed.

Why Do Customers Call Dart Charge?

  • Billing and payment options
  • Penalty charge notice
  • Charges and fines
  • Appeals
  • Charges explained
  • Local Residents Discount scheme
  • Complaints
  • Careers.

 

During peak hours the customer support team at Dart Charge deal with a high volume of calls, you may prefer to call during less popular hours, try again later on, or even contact them via post if the problem is not urgent.

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About Dart Charge

The Dartford-Thurrock River Crossing, commonly known as the Dartford Tunnel, is a major road crossing of the River Thames in England, carrying the A282 road between Dartford in Kent to the south with Thurrock in Essex to the north. A free-flow electronic charging system called Dart Charge began in November 2014 based on automatic number plate recognition. The charge can be paid online or phone in advance or by midnight the day after crossing, but can no longer be paid in cash at the site since the old toll booths have been removed.

A free-flow electronic charging system called Dart Charge began in November 2014 based on automatic number plate recognition. The charge can be paid online or phone in advance or by midnight the day after crossing, but can no longer be paid in cash at the site since the old toll booths have been removed. However, cash payments are accepted at some Payzone shops. Charges run between 6 am and 10 pm and this is indicated on overhead-gantry signs.

The charges for the crossing as of November 2014 are as follows:
Vehicle class                   Day charges – Pay-as-you-go.      Day charges – Pre-paid accounts.
Motorcycles                        Free                                                            Free
Cars                                      £2.50                                                         £1.67
2 axle goods                        £3.00                                                        £2.63
Multi axle goods                £6.00                                                        £5.19
Various categories of vehicles are exempt from the charge, including emergency services vehicles, military vehicles and those exempt from Vehicle Excise Duty on the grounds of disability.

You can get a £70 fine if you don’t pay the charge. You must pay it within 28 days.
The fine will be reduced to £35 if you pay within 14 days or increased to £108 if you don’t pay it – you’ll also have to pay the crossing charge.

The charges vary according to the type of vehicle. Motorcycles are free but there are standard charges for cars, two-axle goods vehicles and larger vehicles with more than two axles. Drivers who fail to pay the charge are issued with a penalty charge notice. There are no signs warning of penalty charges.

Since 2008, a local residents’ scheme gives 50 free crossings to car drivers resident in the Dartford and Thurrock council areas for an annual registration fee of £10, with additional crossings at 20p each. On 1 March 2014, this scheme was extended to include privately owned two-axle goods vehicles. A further option was introduced giving unlimited free crossings for £20 annually. Around 44,000 drivers take advantage of this scheme each year.

The Dartford Crossing consists of two bored tunnels and the cable-stayed Queen Elizabeth II Bridge. The only fixed road crossing of the Thames east of Greater London, it is the busiest estuarial crossing in the United Kingdom, with an average daily use of over 130,000 vehicles. It opened in stages: the west tunnel in 1963, the east tunnel in 1980 and the bridge in 1991. The crossing, although not officially designated a motorway, is considered part of the M25 motorway’s route, using the tunnels northbound and bridge southbound. Described as one of the most important road crossings in Britain, it suffers from heavy traffic and congestion.
The crossing had always been tolled, and from 1 April 2003 this became a charge, though since 2008 it has been free from 10pm to 6am. An automatic number plate recognition charging scheme (Dart Charge) began in November 2014. As a result, the charge can no longer be paid in cash and the old toll booths have been removed. A residents’ scheme is available, offering further discounts for people living near the crossing.

If you want to file a complaint against poor services of Dart Charge you can also send a letter to the Dart Charge customer complaint address:

Customer Services Manager
Dart Charge Customer Services
PO Box 842
Leeds
LS1 9QF

If you would prefer to speak to the member of staff over at the Dart Charge HQ please use the Dart Charge Contact Number listed.

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To Contact Dart Charge please dial 0843 504 9383, all calls to this number will forward to the official Dart Charge customer service team via our call forwarding service.

Dart Charge Contact 0843 504 9383

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