DFDS Contact 0843 504 9422
DFDS is Northern Europe’s largest shipping and logistics company. DFDS was founded in 1866, when C.F. Tietgen merged the three biggest Danish steamship companies of that day. DFDS operates a network of 25 routes with 50 freight and passenger ships in the North Sea, Baltic Sea and the English Channel under the name DFDS Seaways. The rail and land based haulage and container activities are operated by DFDS Logistics.
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Contact DFDS On 0843 504 9422
|DFDS Phone Number||0843 504 9422|
|DFDS Head Office Phone Number||0843 504 9422|
|DFDS Customer Service||0843 504 9422|
DFDS Contact Details:
|Call DFDS||Contact Number|
|DFDS Customer Services||0843 504 9422|
|Head Office Address||
Nordic House Western Access Road,
North East Linc
|Opening Hours:||Monday – Sunday|
DFDS Call Centre Opening Hours:
|Monday||8am – 6pm|
|Tuesday||8am – 6pm|
|Wednesday||8am – 6pm|
|Thursday||8am – 6pm|
|Friday||8am – 6pm|
|Saturday||9am – 5pm|
|Sunday||9am – 4pm|
Looking for the phone number for the DFDS customer service team & other departments such as complaints? Here at ContactHelpline we are dedicated to helping you to get in touch with the various companies located across the UK.
If you were looking for the contact information to reach the customer service team at DFDS you have certainly landed on the right page. Common searches for DFDS include Complaints, Head Office and Customer Services, whichever department you would like to get in contact with simply dial the customer service line listed.
The DFDS helpline can be busy during peak hours, the DFDS head office deal with all types of customer enquiries via phone and post, whatever your issue you can contact the customer service team today by calling the contact number listed.
Why Do Customers Call DFDS?
During peak hours the customer support team at DFDS deal with a high volume of calls, you may prefer to call during less popular hours, try again later on, or even contact them via post if the problem is not urgent.
DFDS is Northern Europe’s largest shipping and logistics company. The company’s name is an abbreviation of Det Forenede Dampskibs-Selskab (literally The United Steamship Company). DFDS was founded in 1866.
DFDS has mostly concentrated on freight and passenger traffic on the North Sea and to the Baltic Sea, it has also operated freight services to the USA, South America and the Mediterranean in the past. Since the eighties, DFDS’ focus for shipping has been northern Europe. Today, DFDS operates a network of 25 routes with 50 freight and passenger ships in the North Sea, Baltic Sea and the English Channel under the name DFDS Seaways. The rail and land based haulage and container activities are operated by DFDS Logistics.
DFDS Seaways is the shipping division of DFDS A/S operating a network of 25 shipping routes with 50 freight and passenger ships on the North Sea, Baltic Sea and the English Channel. DFDS Logistics operates land transport and logistics activities including the former DFDS Lys Line and DFDS Container Line.
DFDS is a financially sound company with good growth – because over the years it has understood the importance of adapting its business model when necessary. DFDS is still sailing on some of the same routes begun in the 1800s. The level of development in DFDS between 1966-2006 has been more rapid in all areas than in the preceding 100 years combined.
In 2006 DFDS UK looked at their environmental commitments and decided that they would like to do more. The company wanted to do all they could as one of the UK’s largest ferry companies, to make a significant difference to marine conservation. They decided that they could be most influential by engaging the community – the ferry-travelling public – with marine conservation issues, by providing educational material about the wildlife of the North Sea. DFDS knew from reports by passengers and crew that interesting sea birds, dolphins, and even whales were being seen on our routes, but they needed to discover more. It was at this point that they formed a partnership with marine conservation charity ORCA. ORCA is one of Europe’s leading whale and dolphin conservation charities, and is dedicated to forging links between people and the sea. ORCA focuses on the study of whales, dolphins and porpoises, and promotes their conservation through enthusing, inspiring and educating others.
Working alongside ORCA, DFDS began to survey some of their routes for whales, dolphins and other wildlife. The company were astonished at the results, which revealed that there were many more opportunities to show people these fantastic animals from our ships than they had imagined.
Since that time DFDS have commissioned over 100 marine wildlife surveys, employed wildlife education officers on Newcastle to Amsterdam route, developed an onboard ‘Wildlife Centre’ on one of their ships, and involved their passengers in a range of innovative, engaging and fun educational activities.
Whilst the company is very proud of this achievement, there is always more that can be done. The activities with ORCA have expanded to an outreach programme that saw a Community Engagement Officer, supported by DFDS working in the community of the North East on a project entitled ‘Your Seas’, encouraging local people to take an active part in conservation of their environment. The project also made links to Key Stage 1 and 2 of the National Curriculum, and gave local school children the opportunity to visit the wildlife centre onboard one of our ferries to become Dolphin Scientists for the day.
With the continued support of DFDS’s passengers and staff, they plan to continue to develop their environmental programme and partnerships in order to affirm both medium and long-term benefits to the North Sea, and the wider marine environment.
If you want to file a complaint against poor services of DFDS you can also send a letter to the DFDS customer complaint address:
If you would prefer to speak to the member of staff over at the DFDS HQ please use the DFDS Contact Number listed.
DFDS Contact 0843 504 9422
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