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DPS Contact 0843 504 9379

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DPS Contact 0843 504 9379

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Contact Deposit Protection Scheme 0843 504 9379

The Deposit Protection Scheme, or DPS, is a programme set up by the UK government to regulate the deposits paid by renting tenants in England and Wales. This was partially because many people had experienced paying a month’s rent as deposit for a flat or house, and then found that upon leaving or terminating the rental agreement they were not refunded with the deposit.

To contact DPS please call the contact helpline number listed

 Contact
DPS Phone Number 0843 504 9379
DPS Head Office Phone Number 0843 504 9379
Deposit Protection Scheme Contact Helpline 0843 504 9379

DPS Contact Details:

Call DPS Contact Number
DPS Customer Services 0843 504 9379
Head Office The Deposit Protection Service
The Pavilions
Bridgwater Road
Bristol
BS99 6AA
Opening Hours: Monday – Saturday

DPS Call Centre Opening Hours:

Day Opening Times
Monday 8am – 6pm
Tuesday 8am – 6pm
Wednesday 8am – 6pm
Thursday 8am – 6pm
Friday 8am – 6pm
Saturday 9am – 1pm
Sunday Closed

Looking for the phone number for the DPS customer service team & other departments such as complaints? Here at ContactHelpline we are dedicated to helping you to get in touch with the various companies located across the UK.

If you were looking for the contact information to reach the customer service team at DPS you have certainly landed on the right page. Common searches for DPS include Complaints, Head Office and Customer Services, whichever department you would like to get in contact with simply dial contact helpline number listed.

The DPS helpline can be busy during peak hours, the DPS head office deal with all types of customer enquiries via phone and post, whatever your issue you can contact the customer service team today by calling the contact number listed.

Why Do Customers Call DPS?

  • DPS further information
  • Help and advice
  • Appeals
  • Complaints
  • Careers.

The Deposit Protection Scheme is a system created by the UK government to be used by tenants and landlords. In most cases, landlords are legally obliged to put the deposit of the tenant into a Tenancy Deposit Protection Scheme backed by the government. This system ensures tenants receive a fair amount of their deposit back after their tenancy ends. In most cases, if tenants abide by all of the tenancy terms and conditions, pay their bills and rent, and do not damage the property, they should be entitled to the full sum of the deposit.

 

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About DPS

The Deposit Protection Scheme, or DPS, is a programme set up by the UK government to regulate the deposits paid by renting tenants in England and Wales. This was partially because many people had experienced paying a month’s rent as deposit for a flat or house, and then found that upon leaving or terminating the rental agreement they were not refunded with the deposit.
The Deposit Protection Scheme is a system created by the UK government to be used by tenants and landlords. In most cases, landlords are legally obliged to put the deposit of the tenant into a Tenancy Deposit Protection Scheme backed by the government. This system ensures tenants receive a fair amount of their deposit back after their tenancy ends. In most cases, if tenants abide by all of the tenancy terms and conditions, pay their bills and rent, and do not damage the property, they should be entitled to the full sum of the deposit.

As a landlord in the UK you must place your tenants’ deposit in a tenancy deposit protection (TDP) scheme if you rent out your home on an assured shorthold tenancy that started after 6 April 2007.
These government-backed schemes ensure your tenants will get their deposit back if they:
– meet the terms of your tenancy agreement
– don’t damage the property
– pay the rent and bills.

Information you must give to your tenants:
– the address of the rented property
– how much deposit they’ve paid
– how the deposit is protected
– the name and contact details of the tenancy deposit protection (TDP) scheme and its dispute resolution service
– your (or your letting agency’s) name and contact details
– the name and contact details of any third party who paid the deposit
– why you would keep some of the deposit – for example, because your tenants damaged the property and you need to fix it
– how to apply to get the deposit back at the end of the tenancy
– what to do if they can’t get hold of you at the end of the tenancy
– what to do if there’s a dispute over the amount of deposit to be returned at the end of the tenancy.

Information for Landlords:
The services provided by the DPS were introduced in 2007 and since 2012 it has been a legal obligation of landlords to protect the deposit they have been given. Once the tenant has given the landlord their deposit, they have thirty days to get it protected. This does not include the time taken for the payment to actually go through, but the time it takes for you to actually make the payment. If you do not do this, you cannot legally take back possession of your property until you have repaid the deposit in full. You need to provide the tenant with information about how their deposit has been protected as if they do not receive any proof of its protection, they could take you to court. Failure to protect the deposit can cause you to pay up to three times the cost of the value in compensation.

Information for Tenants:
When you are renting a property, you are legally entitled to have you deposit protected and if your landlord does not do this, they are not acting legally. If your landlord has not protected your deposit, you can take legal action and seek compensation. The landlord also cannot ask you to leave the building if they have not protected your deposit on the assumption that you are still paying rent.

 

If you want to file a complaint against poor services of DPS you can also send a letter to the DPS customer complaint address:

The Deposit Protection Service
The Pavilions
Bridgwater Road
Bristol
BS99 6AA

If you would prefer to speak to the member of staff over at the DPS HQ please use the DPS Contact Number listed.

Cartoon-Call-Centre-760

To Contact DPS please dial 0843 504 9379, all calls to this number will forward to the official DPS customer service team via our call forwarding service.

DPS Contact 0843 504 9379

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Calls to our 0843 numbers cost 7p per minute plus your phone companys access charge.

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