ESA Call Connection Contact Number 08701 830 504

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ESA CONTACT NUMBER 08701 830 504

Need to speak to the customer service team about ESA? Give them a call on 08701 830 504.

Looking for the phone number for the ESA (Employment Support Allowance) Customer services team & other departments such as complaints?


ESA phone number:

ESA Phone Numbers
ESA Call Connection Contact Number 08701 830 504
ESA New claims Helpline 08701 830 504
ESA Appeals Phone Number 08701 830 504


Call 08701 830 504 to speak to an ESA advisor about an existing benefit claim, or call 08701 830 504 to make a new ESA claim.

Employment and Support Allowance (ESA) is a state benefit that was introduced in 2008 to replace Incapacity Benefit. The main difference between ESA and the old benefit is that there is more of a focus on the claimant coming off benefits and moving into part-time or full-time work.


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Making a ESA Claim info

The quickest way to make your ESA claim is by phone on 08701 830 504.
Before contacting the ESA Claims Department it is advisable to have some basic information to hand including like,
National Insurance Number, Address details including mortgage/landlord information, Medical certificate, GP’s address & phone number, Council Tax bill, Bank account details
Employer’s address & contact details plus dates last worked. Details of any income you are receiving such as benefits or sick pay

Having these details ready can speed your telephone application significantly. Opening Hours are 8am until 6pm on a Monday to Friday.

It possible to call the ESA via 08701 830 504 between these working hours.


How do I ask for a ESA Hardship Payment?

Hardship Payments are available to those who’ve had a sanction to their ESA. If you have received a Sanction letter for not attending your interview but feel you have a good reason for doing so, the ESA telephone number is available so you can speak with an advisor. You will be able to request a Hardship Payment or explain why you missed your interview in order to have your benefits reinstated.


How to claim ESA

There are 3 stages to applying for ESA:

This is a call connection service. Calls to our 0843 numbers cost 7p per minute plus your phone company’s access charge.

1. Fill in the claim form (called ESA1) – everyone has to do this.
2. Complete a questionnaire about your health and abilities (called ESA50) – most people have to do this.
3. Go to a medical assessment with a healthcare practitioner – most people have to do this.

Need help with a ESA claim? Call 08701 830 504.



ESA current rates – The financial or work-related support rates are currently as follows:

First 13 Weeks:

  • £56.80 if you are under 25.
  • £71.70 if you are 25 or over.

After 14 weeks:

  • £100.15 if you are attending a work related activity group.
  • £106.50 if you are attending a support group.

Your allowance will be calculated based on your circumstances, which will be assessed during regular meetings with an adviser, to set up meeting simply call 08701 830 504

ESA making a complaint
Despite having a stringent set of rules attached to applying for and claiming ESA, there are times when things may not go quite according to plan. In such cases you may feel the need to complain.

Thankfully the ESA helpline and its dedicated staff are available from 8am until 6pm Monday to Friday.

ESA Existing claims 

if you are already in receipt of ESA (Employment and Support Allowance) but nevertheless have questions you need answering? Don’t worry, you are not alone. Thankfully the esa new claim phone number will connect you with a dedicated member of the ESA team quickly.
In the meantime we have listed answers associated with many of the most commonly asked queries.


ESA Changes in circumstances

If there is a change in your medical condition of the alterations in your working hours or the income, or any other changes in your personal circumstances these must be reported as soon as you can. Call the ESA contact number provided on Call Connection Contact Helpline will automatically direct you to the Department for the Work and the Pension (DWP) who will be able to access and update your details.



Call Connection Contact Helpline is a telephone directory and call routing service and is not affiliated with any of the businesses listed inside.
Calls to our 0870 numbers cost 13p/minute plus your phone company’s access charge.
The official contact number for each company featured may be found in the public domain or on their official website.